When I was on a specialist project a few years ago, it required my team to stay over in hotels in a varieyof large towns. Because of the size of he towns, it pretty much guaranteed the hotels would be of a good brand and so we had excellen services. In those halcyon days we used to be able to bribe the housekeeping staff to let us have extra biscuits with the tea supplies and even more importantly, additional towels and toiletries in the bathrooms. It was always fab to return to our rooms after a fraught day in whichever office we’d been allotted to. The beds would be immaculately remade, the room tidied. The bathrooms were always sparkling clean and rhar was a comfort. I watched my room steward one day, it was great seeing him in action, the speed and accuracy of the cleaning method was awe inspiring. I still carry out the same modus aoperandi now that I’m away from hotels and have to do all my own cleaning.